make@cruzan

make@cruzan

Case Study

Alden’s Ice Cream 

Alden’s needed to reboot it’s 30-year old brand for the new natural channel world.

MARKETING THE NEW ALDEN’S BRAND

Challenge

Dell and Microsoft had an agreement to co-market Dell desktop computers to SMBs, loaded with the Microsoft SBS Server. Easier said than done. Both had competing marketing teams in place, leading to confusion about how to combine their messaging and market with better more synergy.

Solution

After an audit of all marketing & messaging materials from both Dell and Microsoft, I synthesized a messaging platform that was on-brand and on-target for both sides. The engagement required messaging development, project management, group facilitation, and a fair amount of tact.

Skills Required

Goto Market Planning

Sr. Client Direction

Z

Project Management

My Role

Senior Strategist

l

Account Planner

Process

U

Audit

w

Interviews

Messaging Hypotheses

Messaging Validation

l

Copywriting

Presentation

Group Facilitation

WORK SAMPLE

The numbers

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  • Conversion Rate – 90%
  • Return Users – 77%
  • Social Following – 85%

Projects

Satisfied Clients

Ongoing Projects

Cups Of Coffee

Outcome

Teams to Integrate

Joint Meetings

Unified Voice

MAKR

MAKR

Case Study

Made by Makr

How can a hospitality company have the confidence it needs to know it’s identified a real target audience before launch?

Agency: FINE DESIGN

Seeking culinarily-centered, destination-driven foodies.

Solution

Craft reality-based composites of real people from the markets Makr will operate in, and look for clues on how Makr can sharpen its appeal to them.

My Role

Audience Analyst

l

Copywriter

Copywriting Snapshot

IRL Composites

I’m not a fan of personas. Instead, I prefer to use real reviews from real people to create what I call IRL Composites.

Seattle WA Site

Healdsburg CA Site

Marketing Archetype

Once I have enough composites, I roll them all up into an uber-composite I call an archtetype and, voila, there’s our target audience.

Final Brand Book Version

IRL Composites

IRL Archetype

Outcome

IRL Composites

Markets

Clear Target

Z Collection

Z Collection

Case Study

Z Collection

How does a growing hospitality company bring all of its eclectic brands under one roof?

Agency: FINE DESIGN

bringing a multi-thread brand story to life

Solution

Tell a cohesive Z-Collection story that helps position the company for extraordinary growth.

My Role

Audience Analyst

l

Copywriter

CONCEPT & Messaging Snapshot

Minifesto

Positioning

Direction 1

Direction 2

Direction 3

HOME PAGE

HOTEL DETAIL PAGE

MINIFESTO PAGE

Outcome

Eclectic Hotels

Major Cities

Unified Brand